To block a Sales Rep's time off for when they are unavailable for an appointment, follow these steps.
1. Navigate to the Sales Scheduler module.
2. Locate the Sales Rep that will be unavailable due to time off, and click the open square associated with when their time off begins. If they have the entire day off, choose the first available square. We'll choose Meredith Davis at 8am.
3. Select "Sales Rep Off" from the "Meeting Type" drop down list. Verify the "From" time is when you want the time off to begin, and adjust the time in the "To" field to be when the time off should end. Note that the default is set to the end of the day, assuming most Sales Rep Off meetings will be a full day off. If the time off is a single occurrence, click "Save". If the time off is a recurring day off, click the checkbox next to "Repeat" and proceed to the next step.
4. After checking the "Repeat" box, you will have options for Daily, Weekly or Monthly. Choose your desired repeating pattern. In our example, we'll proceed with the "Weekly" option, and set Meredith's time off for every Friday and Saturday:
5. After selecting the repeating pattern, click the calendar icon within the "Recurrence End Date" field and choose and end date, then "Save". To avoid creating too many records, we suggest picking December 31st of the current year, then updating the recurring meeting each November.
6. After clicking "Save", Meredith is now showing as Sales Rep Off from 8am to 10pm on 8/1.