Add and Complete a Commission Adjustment Record

Add and Complete a Commission Adjustment Record

Introduction

1Stop has simplified the process of adding and approving commission adjustments, making it convenient when needed. A commission adjustment is necessary when there is a requirement to deduct or add to an existing commission record that has already been approved. In this article, we provide a step-by-step guide on how to add and approve a commission adjustment record.

Video Summary





Steps to Add and Approve a Commission Adjustment

Follow these steps if you need to add a commission adjustment record after the original commission was approved.  If the original commission has not been approved yet, add the adjustment directly to the original commission record in the Adjust Commission $ field.

1. On the originally approved commission record, select the Add Commission Adjustment button in the top right hand corner.



2. A new window will open up with the new commission record.  Note, the new commission record has a current state of "Adjust Commission".  Click the Setup Adjustment transition.



3. The Setup Adjustment message box will open and you will need to complete the following 3 fields and click Save.
  1. Adjustment Commission $ - To add a fixed dollar amount of commission, such as a bonus, you would enter a positive number in this field. This positive number indicates the additional commission that should be added. On the other hand, if you need to subtract a fixed dollar amount of commission, you would enter a negative number in this field. This negative number represents the amount of commission that should be deducted.
  2. % Paid to Comm Owner - This is the % of the commission that will be paid to the main sales rep and defaults to 100%.  If this is a split commission update to % of the commission the main sales rep will be paid.  This number should be entered as a whole number, for example 100% is entered as 100 and 50% should be entered as 50.
  3. Front Half % Due - This is the % of the commission due as a front half commission and the difference will be due as back half commission.  For example, if 25% is due as front half commission enter 25 in this field.  The back Half will automatically be updated to 75
Note
The % Paid to Comm Owner and the Front Half % Due fields will be pre-populated based on the original commission record.


4. Once saved, this new commission record will move to the Approve Adjustment state.  Before clicking on the Adjustment Approved transition, review the calculated fields to ensure that the adjustment is setup appropriately.  IN the example below, a negative commission adjustment of $250.00 is being applied - 75% to the Commission Owner and 25% to the 2nd Sales Rep with 50% due as front half and the balance 50% due at back half.



5. Once your review is complete, click the Adjustment Approved transition.



6. The Adjustment Approved message box will appear ensuring you have verified all is accurate and advising that the related commission payments will be auto-created upon saving.  Click the Save button.



7. Once the commission adjustment is approved, the Commission Approval fields will be automatically populated with the following information: the username of the person who approved the commission, the date and time of the approval, and the approved commission amount.



8. After refreshing the commission record, you will notice that the relevant commission payments have been created for that specific commission. For Front End Comm Payment records, the Due Date will correspond to the date when the sale or change order was signed. On the other hand, Back End Comm Payment records will initially have no due date. This field will automatically be populated with the date when the related sale record is paid in full.


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